TRANSAKSI DAN KOMISEN TIK TOK DI KUMOTEN - MASTER CLASS SHOPPERMANIAC

TRANSAKSI DAN KOMISEN TIK TOK DI KUMOTEN

TRANSAKSI DAN KOMISEN DI TIK TOK DI KUMOTEN

TRANSAKSI DAN KOMISEN TIK TOK DI KUMOTEN

 1. Transaction Fees


The Transaction Fee will be charged based on the following rules:

2.12% of Total Transaction Order

Transaction Fee = (customer payment - refund)* 2.12%





How do I check transaction fees for orders?



Click Finance-settled records -View Detail as shown below:







2. Commission Fees


Amount that TikTok Shop charges to all sellers in Malaysia based on the price of a product.

Important update: Starting from 10:00, 1st of September, 2023, Malaysia time (GMT+8:00), TikTok Shop will adjust the Marketplace Commission Fee charged to all sellers.


How much is TikTokShop's Marketplace Commission Fee?

Time
Amount
For orders created before 10:00, 1st of September, 2023, Malaysia time (GMT+8:00)
2% on all successful orders, excluding DST.

IMPORTANT:
For orders created from 10:00, 1st of September, 2023, Malaysia time (GMT+8:00)
Calculated based on cluster, category and sub-category of each product in all successful orders.

Please find and read through carefully the marketplace commission fee by product category in the table below.

Marketplace Commission Fee rate by Product Cluster

Cluster
Cluster
Sub-category
Marketplace Commission Fee
Electronics
Automotive & Motorcycle
Car Electronics
2.50%
Beauty & Personal Care
Personal Care Appliances
2.00%
Computers & Office Equipment
Office Equipment
2.00%
Peripherals & Accessories
2.50%
Others
1.50%
Household Appliances

1.50%
Phones & Electronics
Audio & Video
3.00%
Education Devices
3.00%
Phone Accessories
3.00%
Universal Accessories
3.00%
Others
1.50%
Fabrics & Sewing Supplies
3.00%
Fashion
Fashion Accessories

3.00%
Jewellery Accessories & Derivatives

3.00%
Luggage & Bags

3.00%
Menswear & Underwear

3.00%
Muslim Fashion

3.00%
Shoes

3.00%
Sports & Outdoor

3.00%
Womenswear & Underwear

3.00%
FMCG
Baby & Maternity
Baby Care & Health
2.50%
Formula Milk & Baby Food
2.00%
Nursing & Feeding
2.00%
Others
3.00%
Beauty & Personal Care
Hand, Foot & Nail Care
3.00%
Makeup & Perfume
3.00%
Men's Care
3.00%
Bath & Body Care
2.50%
Hair Care & Styling
2.50%
Skincare
2.50%
Others
2.00%
Food & Beverages
Baking
0.00%
Fresh & Frozen Food
0.00%
Staples & Cooking Essentials
0.00%
Others
2.50%
Health

2.50%
Home Supplies
Home Care Supplies
3.00%
Kids' Fashion

3.00%
Pet Supplies

2.50%
Toys & Hobbies

3.00%
Home & Living
Automotive & Motorcycle

2.50%
Baby & Maternity
Baby Care & Health
2.50%
Nursing & Feeding
2.00%
Others
3.00%
Collections

3.00%
Computers & Office Equipment

2.00%
Furniture

3.00%
Home Improvement
Building Supplies
2.50%
Electrical Equipment & Supplies
2.50%
Solar & Wind Power
2.50%
Security & Safety
2.00%
Smart Home Systems
2.00%
Others
3.00%
Home Supplies

3.00%
Kids' Fashion

3.00%
Kitchenware

3.00%
Pet Supplies

2.50%
Textiles & Soft Furnishings

3.00%
Tools & Hardware

3.00%
Toys & Hobbies
Musical Instruments & Accessories
2.50%
Others
3.00%
Jewelry
Jewellery Accessories & Derivatives

3.00%
Lifestyle
Automotive & Motorcycle

2.50%
Beauty & Personal Care

2.00%
Books, Magazines & Audio

2.50%
Collections

3.00%
Computers & Office Equipment

2.00%
Furniture

3.00%
Home Improvement
Building Supplies
2.50%
Electrical Equipment & Supplies
2.50%
Solar & Wind Power
2.50%
Security & Safety
2.00%
Smart Home Systems
2.00%
Others
3.00%
Home Supplies

3.00%
Kitchenware

3.00%
Sports & Outdoor

3.00%
Textiles & Soft Furnishings

3.00%
Tools & Hardware

3.00%
Toys & Hobbies
Musical Instruments & Accessories
2.50%
Sports & Outdoors
Collections
Sports Collectibles
3.00%
Sports & Outdoor

3.00%
The Marketplace Commission Fee by Product Categoryin the table above does not include 6% DST.
IMPORTANT:
  • The Marketplace Commission Fee by Product Category is applied to all successful orders that are created from 10:00, 1st of September, 2023, Malaysia time (GMT+8:00)
  • The Marketplace Commission Fee by Product Category in the table above does not include 6% DST.
  • All orders created from the Shopping Center will enjoy 0% Market Place Commission Fee from 10:00, 11th of August until further notice. Please refer to the FAQ for more details on discounts and exemptions.

How to calculate your Marketplace Commission Fee by product category

Example 1: Order with product from only one category.
  • A buyer buys one guitar.
    • Original item price: MYR 1000
    • Seller discount: MYR 100
    • Subtotal after discount: MYR 900
  • Guitar's sub-category is Home & Living -> Toys & Hobbies -> Musical Instruments & Accessories; hence, the applicable Marketplace Commission Fee rate is 2.5% (excluding DST).
  • The Marketplace Commisison Fee calculation is as follows:
Original item price
MYR 1000
Seller discount
MYR 100
Subtotal after discount
MYR 900
Commission rate
2.5%
DST
6%
Commission rate after DST
2.65%
Marketplace Commission Fee
= Subtotal after discount x Commission rate after DST
MYR 23.85

Example 2: Order with products from different categories.
  • A buyer buys one guitar and one remote control car.
    • Guitar:
      • Original item price: MYR 1000
      • Seller discount: MYR 100
      • Subtotal after discount: MYR 900
    • Remote control car:
      • Original item price: MYR 2000
      • Seller discount: MYR 0
      • Subtotal after discount: MYR 2000
  • Products' sub-category and Marketplace Commission fee rate:
    • Guitar's sub-category is Home & Living -> Toys & Hobbies -> Musical Instruments & Accessories; hence, the applicable Marketplace Commission Fee rate is 2.5% (excluding DST).
    • Remote control car's sub-category is Home & Living -> Toys & Hobbies -> Electric & Remote control toys; hence, the applicable Marketplace Commission Fee rate is 3% (excluding DST).
  • The Marketplace Commisison Fee calculation is as follows:
Item
Guitar
Remote control car
Original item price
MYR 1000
MYR 2000
Seller discount
MYR 100
MYR 0
Subtotal after discount
MYR 900
MYR 2000
Commission rate
2.5%
3%
DST
6%
6%
Commission rate after DST
2.65%
3.18%
Marketplace Commission Fee
= Subtotal after discount x Commission rate after DST
MYR 23.85
MYR 63.60
Total Marketplace Commission Fee
MYR 87.45

FAQ


  1. Who will be charged the commission fee?
  • All TikTok Shop sellers on TikTok Shop platform in Malaysia.

  1. What is a "valid order"?
  • Valid orders are paid orders that have been successfully delivered to and accepted by the buyer. Cancelled or fully returned or refunded orders are not considered valid orders.

  1. How will I be charged the commission fee?
  • The Marketplace Commission Fee charges will be deducted directly from the order settlement.

  1. Is the Marketplace Commission Fee already inclusive of tax?
  • The Marketplace Commission Fee rate in the aforementioned table is exclusive of 6% DST tax.
  • The Marketplace Commission Fee deducted for each order is inclusive of 6% DST tax.

  1. Is there any exemption from the Marketplace Commission Fee?
Yes. There are two exemptions.
  • New sellers on TikTok Shop are exempted from the Marketplace Commission Fee for their first 90 days.
  • For products that were successfully bought by customers through the Shopping Center, sellers will enjoy a 0% Marketplace Commission Fee waiver. The policy's details are as follows:
    • Applicable Seller: all Sellers.
    • Applicable Scenario: if a customer successfully purchases a product through the Shopping Center ("Shop" Tab) within the TikTok app, the respective product for the order is considered as a product waivable from the Marketplace Commission Fee. The product will receive a 0% Marketplace Commission Fee waiver under this Shopping Center 0% waiver policy.
    • The policy's effective date: from 10:00, 11th of August, 2023 until further notice

Only products from either of these 2 entry points (marked with square red box) will be considered as a Shopping Center (Shop Tab) entry point:





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